How do I talk to a live person at MetroPCS?
By phone
- By phone. Call customer service. Call: 888-8-METRO-8. Call: *611 from your Metro® by T‑Mobile phone.
- Make a payment. Call: 888-8-METRO-8. Call: *99 from your Metro® by T‑Mobile phone.
- Get premium handset protection. Call: 1-800-316-2075. Or visit: https://fastclaim.com/metro/
How do I get in touch with MetroPCS customer service?
If you encounter this type of phone call hang up and immediately contact MetroPCS customer care at 1-888-863-8768 to validate the request or report the incident.
Does MetroPCS have 611?
If you have any questions, or think we have made a mistake, you can call Customer Care by dialing *611 from your MetroPCS phone, or at 1-888-863-8768.
Is T-Mobile customer service 24 hours?
Your Team of Experts is typically available 24 hours a day, 7 days a week. However, due to recent COVID-19 guidelines, we’re temporarily adjusting hours to help keep your team safe. You may still contact them between the hours of 4:00AM to Midnight PT. Thank you for your understanding.
Why is my MetroPCS data not working?
Change APN on MetroPCS Having the wrong APN settings could cause issues with data and/or MMS messages. If you have a device that isn’t cooperating, you can try to change the APN to MetroPCS and see if that fixes the problem. On your phone, go to Settings > More > Mobile Networks > Access Point Names > Menu.
Why is my service not working?
Restart your phone The easiest and often the most effective way to resolve a no service or signal issue on an Android or Samsung phone is to restart it. Doing so will reset any processes that may be interfering with your device’s performance.
How do I switch my metro phone to another phone?
If you move your service and MetroPCS number to a new phone, you must put a MetroPCS SIM card in the new phone and go through the MetroPCS activation process. You can do this online or in a MetroPCS store. You can add a new MetroPCS number and line to your account by contacting the company.
Who does Straight Talk piggyback off of?
Straight Talk Wireless is an alternative carrier, or Mobile Virtual Network Operator (MVNO), that offers prepaid wireless service through a partnership with TracFone and Walmart. Straight Talk offers support for both CDMA and GSM devices, as it piggybacks on the T-Mobile, Sprint, AT, and Verizon’s networks.