How long is Value City warranty for?

one year
Warranty. Under conditions of normal usage VALUE CITY FURNITURE/AMERICAN SIGNATURE FURNITURE will conduct repairs on any defect in workmanship without any charge to the original purchaser for a one year period from the date of possession of the original purchase.

Is it worth it to get warranty on furniture?

In certain cases, a furniture protection plan can be a wise investment. If you’re prone to spills and stains, if you have kids or pets, or you’d rather just have the peace of mind that you’re protected, a protection plan can be worth the investment.

What is pure promise?

Pure Promise is a 5 year worry-free protection plan for your furniture. It covers stains, accidents, and structural damage to fabric, leather, and wood items. A Certified Service Technician responds to all incidents. Trained Professional will repair or replace damaged items.

How long is American Signature Furniture warranty?

warrants to the original purchaser of American Signature Case Goods, for five years against defective workmanship in guides, pulls, hinges and sliders.

Can I return a sofa?

Fortunately, despite what the retailer may try to tell you, you can still send the faulty sofa back. Under the Sale of Goods legislation, a retailer has a responsibility to provide you with goods of a certain standard of quality and durability.

Can you return American Signature Furniture furniture?

Merchandise can be returned within 7 days of the date of the delivery, minus delivery fee with 15% restocking fee. Merchandise cannot be returned after 7 days of the date of the delivery. Item(s) shipped via manufacturer parcel shipping may be cancelled for a full refund up until the item(s) ships from warehouse.

Can you cancel an order from Value City Furniture?

You may cancel your order and ask for a full refund prior to delivery or pick up. A full refund will be issued to the original method of payment. To cancel your order, simply call a service representative.

Does Value City do layaway?

While we don’t offer a traditional layaway program, we do have a program that allows you to lock in an amazing sale price for 90 days. Once you have paid in full for your furniture, you can make arrangements to pick it up or have it delivered.

What is a limited lifetime warranty on furniture?

Lifetime Limited Warranty This type of coverage applies to all of the foundational elements of your furniture: wood frames, springs, joints, bases, legs, and hardware, which are integral to the life of your product.

What are my rights with faulty sofa?

Can I return a sofa if it’s not comfortable? Yes, if you bought it online. Buying a sofa online gives you the right to reject it within 14 days for whatever reason, not just because it’s faulty – and then another 14 days to send it back after informing the seller you don’t want it.

What is the return policy at AFW?

Refunds will be made for the purchase price minus a 15% Handling Fee. Once the merchandise has been returned to us, refunds may take up to 10 business days to process. Orders that are refused are still considered returns, and as such, the handling fee and shipping costs will be incurred as detailed above.

What is American Signature return policy?

Returns must be made within 7 days upon receiving item(s) and will incur a 15% restocking fee. If, during shipment, item(s) has been damaged, customer must call customer care within 7 days of receiving item(s). Find your nearest store here.

Can I put insurance on my furniture?

What Is a Furniture Protection Plan? Whether caused by the aforementioned wine stain or a moving-related scuff, damage to furniture can be covered by a furniture protection plan, which offers repairs within the plan’s time frame just like auto, home, or renter’s insurance.

Can I return an item from City Furniture?

In-Store Refund Policy (for purchases made at all CITY Furniture and Ashley Homestore locations): You will receive a full refund if you cancel your purchase at least one (1) day prior to your scheduled delivery. Deliveries cancelled on the day of delivery will be subject to a restocking charge of $99.99.

Does VCF have layaway?

What credit score is needed for Value City furniture?

If you’re looking to apply, we recommend at least a 630 credit score. If you’re not sure what your Credit Score is, apply for a report, here.

Who manufactures Value City furniture?

American Signature, Inc.
American Signature, Inc. is established becoming the parent company of VCF, ASF and Kroehler Furniture—the brand’s furniture manufacturing facility in North Carolina. The company reaches a billion dollars in sales.

Do Lifetime tables have a lifetime warranty?

1. Lifetime Tables & Chairs are warranted to the original purchaser to be free from defects in material or workmanship based on the warranty length of the individual product.

Can I get a refund on a faulty sofa?

In this case, you simply send it back to the retailer within the standard 30-day period which is part of your statutory rights under The Consumer Rights Act 2015. It doesn’t matter if the item was on sale – if it’s faulty, it’s faulty and you are entitled to send it back for a refund.

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