How do I fix my Xfinity announced?
If it has been more than one hour and your guide still says “To Be Announced”, unplug your receiver and wait 15 seconds. Plug the power back in and wait 30 minutes before pressing Guide or Menu, so the information is downloaded correctly.
Why does my Xfinity TV Guide say to be announced?
Warning. Do not attempt to refresh your listings if you’re seeing “TBA” or “To Be Announced” in your guide instead of actual program names. This occurs when Comcast updates the onscreen guide. Wait a few minutes and the guide will correct itself.
Why is Comcast Channel narrating?
The Video Description setting plays an audio description of what’s on the screen during certain TV programs. This accessibility feature helps people who are blind or have low vision or a visual disability enjoy increased access to TV programs.
How do I refresh my cable signal?
Reset Comcast Signal from the Help Menu
- Open the Settings menu.
- Navigate to Help > System Refresh.
- Choose Refresh Now and hit OK.
- The cable box will now begin a system refresh.
- After the refresh finishes, the box will automatically restart.
Why has my TV guide stopped working?
Missing TV Guide information If you’re having problems with the TV Guide, it could mean your device isn’t receiving the correct signals needed to populate it. This could be due to: Channel availability in your area. Planned works taking place in your area.
Why is my Xfinity TV talking to me?
What is voice guidance? The voice guidance feature provides customers with visual disabilities the freedom to independently explore thousands of TV shows and movies. It “speaks” what’s on the screen and includes details such as program descriptions to help customers decide what to watch.
Why is Comcast cable not working?
Make sure you’ve tightened all cable connections from the wall to your device, turned on your TV and TV Box, checked your remote batteries and that your TV is set to the right input. If none of these worked, tap Continue. We’ll scan your device for potential issues. Choose a System Refresh or Restart a Single TV Box.
How do I get my TV to respond to my remote?
Certain TV remotes can “lock-up” and not respond to your inputs. TV remote controls can be reset by simply removing the batteries. Remove both batteries from your TV remote control to perform a reset. This would be a good time to change the batteries in the remote to be sure it has sufficient power.
How do I report a problem with Xfinity service?
How to Report a Service Issue 1 You can report an issue by going to the Xfinity Status Center. 2 We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to receive text message updates from us. 3 After you click Submit, you’ll see a confirmation message.
Does Comcast Xfinity have outages?
The following chart shows the number of reports that we have received about Comcast Xfinity by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
What is Comcast Xfinity?
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand.
What kind of service does Comcast offer?
Users are reporting problems related to: internet, tv and wi-fi. Updated 3 minutes ago: Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages.