How do I contact ACS NYC?

How do I contact ACS NYC?

As always, our staff remain available to you by phone and e-mail.

1. Helpline – (212) 676-9421.
2. Incarcerated parents may call collect – (212) 619-1309 or (212) 341-3322.
3. Teletype for the hearing impaired – (212) 442-1447.

What does NYC ACS do?

ACS – About The Administration for Children’s Services (ACS) protects and promotes safety and well-being of New York City’s children and families by providing child welfare, juvenile justice, and early care and education services.

Is ACS the same as CPS?

Telephone and personal-visit interviews for the 50 states and the District of Columbia. The CPS is a voluntary survey. The ACS includes a person at the address where they are at the time of the survey if they have been there, or will be there, more than 2 months, whether or not they have a “usual residence elsewhere.”

How long does an ACS case last NYC?

within 60 days
ACS has to complete their investigation within 60 days. Then ACS will decide whether your case is indicated or unfounded and will send you a letter with this information. During their investigation, ACS will look into every aspect of your family’s life.

What did ACS used to be called?

When the agency was first created under Mayor John Lindsay’s administration, it was known as the Bureau of Child Welfare (or BCW). In 1969, Lindsay placed it under the Human Resources Administration, and changed its name to Special Services for Children.

What does indicated mean in ACS?

Indicated means that: CPS found enough evidence to support the claim that a child has been abused or neglected. You will receive a letter from CPS called a “Notice of Indication,” telling you that the report was indicated.

Who oversees ACS in NYC?

And the state’s Office of Children and Family Services (OCFS) oversees ACS, as well as controlling the licenses of the nonprofit providers.

How long has ACS been around?

American Cancer Society

How long does a CPS case stay open in NY?

How Long Does a CPS Case Last? Although it depends on the particulars of the case, CPS usually has about 45 days to complete an investigation. If an investigation takes longer than this time, CPS has to notify the parents with reasons for its delay.

What qualifies as harassment in NY?

Any unwanted, alarming, threatening activity which includes a clear intent to harm, demean, or disturb, and which occurs repeatedly, can qualify as harassment. The abuse can range from racial slurs, harassing phone calls, and other cases of verbal harassment, to cyberstalking, lewd comments, and sexual harassment.

What is the Office of advocacy at ACS?

ACS is here to help and listen. You can make ACS better. The Office of Advocacy provides information and responds to the concerns of parents, youth, foster parents, and others affected by the child welfare system, juvenile justice system, and other ACS services. We also answer questions from the general public.

How do I contact the Office of advocacy in NYC?

Contact the Office of Advocacy. In Person: 150 William Street, New York, NY 10038, First Floor. Monday to Friday 9:00AM to 5:00PM. You do not need an appointment, but you will need a valid photo ID to show security. By phone: Helpline – (212) 676-9421. Incarcerated parents may call collect – (212) 619-1309.

How to contact ACS in New York City?

Contact ACS In Person. ACS Main Office. 150 William Street, New York, NY 10038 Phone: (212) 341-0900 Get directions Outside NYC: (877) KIDSNYC (543-7692) You can walk into an ACS Borough Office at the following locations for help with child safety concerns and to find preventive services.

Is all contact with the Office of advocacy confidential?

All contact with the Office of Advocacy is confidential unless there are safety issues, especially those safety issues concerning a child. If you need assistance, please contact the Office of Advocacy.