Are Plantronics headsets compatible with Polycom?
With Plantronics, there are only certain models that are Polycom compatible. Others Plantronics models it cause a “buzzing” sound in the headset. I recommend the pre-bundle Polycom models like the Plantronics HW510-POLY or the Plantronics HW710-POLY Headset . If you like wireless, check out Plantronics CS510-Polycom.
What headset works with a Polycom phone?
Jabra Corded Headsets: Choose any model from the Jabra/GN Direct Connect Headsets page. These headsets include the GN1200 smart cable for your Polycom IP Phones (switch setting 1). Wireless Headsets: Both Plantronics and Jabra/GN Netcom wireless headsets are compatible with Polycom IP phones.

How do I connect my Plantronics headset to my Polycom phone?
There are two main settings to keep in mind when connecting your corded headset to a Polycom phone….Enable EHS for Plantronics headsets on Polycom phones
- Press the Menu button.
- Go to Settings.
- Select Basic.
- Select Preferences.
- Select Headset.
- Select Electronic Hookswitch.
- Select Yes at the prompt to reboot your phone.
Why does my Plantronics headset keep disconnecting from my Polycom phone?
For all Polycom models: If still disconnecting, put the headset on the cradle, unplug the EHS cable from the back of the headset cradle, unplug the cable from the back of the phone, make sure all plugs look straight and undamaged, then plug it back into the devices.
Can you use Bluetooth headphones on a Polycom phone?
Making Polycom Phones Bluetooth ready A lot of the VVX Polycom phones have a USB port, and it can be used for a headset, including a Bluetooth dongle! This is confirmed in Polycom VVX 250, VVX 350, VVX 450, VVX 500, AND VVX 600 phones, and it may even be available in others, as long as you have the USB port.

How do I connect my Jabra headset to my Polycom phone?
Use the following steps:
- In the setup menu, navigate to Settings > Basic > Preferences > Headset > Analog Headset (or Hook switch Mode).
- Change the default setting Regular Mode to the correct Jabra mode by selecting Jabra DHSG or Jabra EHS, depending on the firmware version of the desk phone.
- Press the Select soft key.
Does Polycom VVX 250 have Bluetooth?
The Polycom VVX 250 is a high quality business VoIP phone with 4 call lines, a clear 2.8 “color display, and offers excellent audio quality thanks to Polycom HD Voice and the built-in echo and noise filter. The VVX 250 also has a USB connection for a wired headset, Bluetooth dongle or a storage device.
How do I connect my Plantronics CS540 to my Polycom phone?
Plantronics CS540 Setup With APP-51 For Polycom
- Plug one end of your APP-51 EHS cable into the back of your Plantronics C054 charging base.
- Plug the other end of your APP-51 Hook Switch cable into the back of your Polycom desk phone as shown.
- Step 3- Enable the Hook Switch control in your Polycom desk phone as shown.
Does Polycom VVX 411 have Bluetooth?
Note* – The Polycom VVX 411 does NOT accept bluetooth headsets! We get asked a lot if you can just do a work around and simply just plug a USB dongle in to the USB port then pair a bluetooth headset to that BUT thats not what Polycom recommend and they know there phones so dont do it folks…
Can I use a Bluetooth headset with a Polycom phone?
Polycom phones are compatible with a number of different headset types, including analog, USB, electronic hookswitch (EHS), and Bluetooth headsets.
Why does my Plantronics headset keep shutting off?
Cause Your phone is not configured correctly. You need the “Electronic Hook Switch” feature on the phone turned on. Resolution This feature can only be activated by your IT or phone system support. Ask them to verify both the headset jack and hook switch features are enabled for your extension.
How do I connect my Jabra PRO 920 to my Polycom phone?
Jabra PRO 920 headset works with Polycom VVX300 phone. However, You will need to place the phone in Jabra EHS mode. Please follow the steps to set up: Menu-> Settings-> Basic-> Preferences-> Headset-> Hookswitch mode-> Jabra EHS. Once the setting is done, your headset should be able to work with the phone.
How do I connect my Jabra PRO headset to my Polycom phone?
Which Polycom phones support Bluetooth?
Making Polycom Phones Bluetooth ready This is confirmed in Polycom VVX 250, VVX 350, VVX 450, VVX 500, AND VVX 600 phones, and it may even be available in others, as long as you have the USB port.
How do I connect my Plantronics wired headset to my phone?
Plug the small (RJ9) end of the telephone connection cable into the handset port of your telephone. Plug your telephone’s handset into the handset port on the MDA200’s telephone connection cable. Plug your Plantronics supported USB corded headset or wireless USB headset adapter to the MDA200 headset port.
Where do I plug in my Plantronics headset?
Plug the headset directly into the PC and not into a hub or docking station. If you are using a desktop, plug your headset into a rear USB port if applicable. Make sure the headset is selected as the default device in the PC under both the Sound Recorder and Playback options.
How do I setup my Plantronics wired headset?
Plug the MDA200 into the USB port on your computer. Plug the large (RJ45) end of the telephone connection cable into the MDA200. Plug the small (RJ9) end of the telephone connection cable into your telephone. Plug your Plantronics supported USB corded headset or wireless USB headset adapter to the MDA200 headset port.